#16 of 100 – Insurance

FMG

Rural mutual insurer with 129,961 clients and members who deal with FMG itself by phone, online and at about 30 regional offices; it sells home, car and contents and lifestyle block cover as well as farm cover, with domestic building, contents and vehicle lines making up 49% of FY2026 insurance revenue and farm and commercial lines 35% (its website and annual report do not mention brokers).

By Abhimanyu Ghosh, Chairman, WCRC, with the WCRC Business Intelligence Unit · November 2026

Consumer Trust 88/100
FMG ranked #16 in Australia & New Zealand's Most Trusted D2C Brands 2026 by WCRC
Trust Score82.78out of 100
ANZ D2C rank#16 of 100
HeadquartersWellington, New Zealand
Founded1905
Latest revenueNZ$709.2M insurance revenue (FY2026, year ended 31 Mar 2026)
Trust pillar88/100

The FMG story

FMG traces its origins to farmers' mutual fire insurance associations formed from 1905; the current group was formed by a merger in 1978. It is owned by its members. It is one of 16 Insurance brands in this year's ranking, where it places #5.

Why people trust FMG

It says it is 100% owned by its rural members, puts all profits back into the business and was formed in 1905.

The watch-out

It writes mostly in rural New Zealand with limited exposure to large urban areas, so its fortunes are tied to rural weather and claims.

Why FMG ranks #16

Strongest of the four trust-led pillars

Consumer Trust & Sentiment, scored 88 out of 100.

Room to grow

Brand Recall, scored 76 out of 100.

The WCRC D2C Trust Score gives 80% of the weight to Consumer Trust, Brand Recall, Positioning and Brand Love. FMG scores 82.78 overall.

Pillar profile

Consumer Trust & Sentiment (32%)
88
Brand Recall (18%)
76
Brand Positioning (15%)
84
Brand Love (15%)
82
Product, Innovation & Delivery (10%)
82
Digital & Financial Soundness (6%)
76
Governance & ESG (4%)
82

Versus its nearest rivals

Questions people ask

What rank is FMG in WCRC's Australia & New Zealand's Most Trusted D2C Brands 2026?

FMG ranks #16 of 100 in WCRC's Australia & New Zealand's Most Trusted D2C Brands 2026, with a WCRC D2C Trust Score of 82.78 out of 100.

Why is FMG trusted?

It says it is 100% owned by its rural members, puts all profits back into the business and was formed in 1905.

What is FMG's revenue?

NZ$709.2M insurance revenue (FY2026, year ended 31 Mar 2026), as per company filings.

Who owns FMG?

FMG is owned by Member-owned mutual (Farmers' Mutual Group). It was founded in 1905 in New Zealand and is based in Wellington, New Zealand.

What is FMG's biggest challenge?

It writes mostly in rural New Zealand with limited exposure to large urban areas, so its fortunes are tied to rural weather and claims.

Key facts

BrandFMG
Company / ownerMember-owned mutual (Farmers' Mutual Group)
HeadquartersWellington, New Zealand
Founded1905
Founder(s)Not listed in our verified sources
Latest revenueNZ$709.2M insurance revenue (FY2026, year ended 31 Mar 2026), as per company filings
SectorInsurance
Country of originNew Zealand

Sources

  • Financial accounts lodged with the regulator (ASIC or the New Zealand Companies Office) or published by the company
  • Company website, official announcements and press releases
  • Published interviews and statements by the founders and leadership
  • WCRC Business Intelligence Unit research: consumer ratings and reviews, complaint records, search demand and social data
Want the full picture? For the detailed methodology, a brand's full assessment report, or the other factors behind a score, contact the WCRC Business Intelligence Unit at consulting@wcrcint.com.
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Disclaimer
  1. Who was considered. Only brands whose owners publish financial results, or that have publicly stated their own revenue, were considered. Brands that do not publish revenue have not been assessed or ranked. Not being on this list says nothing about a brand's quality.
  2. Eligibility. Ranked brands were founded in Australia or New Zealand, are controlled there today, and sell mainly direct to consumers: online, by app, by phone or mail order, or through their own stores under their own label. The rules are applied as of November 2026.
  3. Independent opinion. This ranking is WCRC's independent research and opinion, based on publicly available information as of November 2026. It is not an endorsement of any brand.
  4. Not advice. Nothing on this site is investment, financial, insurance, medical, legal or purchasing advice. Do not rely on it to make decisions of that kind.
  5. Scores. WCRC D2C Trust Scores are provisional assessments by the WCRC Business Intelligence Unit at the time of research. They are opinions, not measurements, and may be revised.
  6. Revenue and facts. Revenue is shown as lodged with the ASX or NZX, with ASIC or the New Zealand Companies Office, or published in company results, or, where marked, as stated by the company itself. Figures are in Australian or New Zealand dollars unless noted, and are not converted. Some figures are for a parent company segment, as noted. WCRC has not audited any figure. Facts are checked twice against public sources, but errors are possible.
  7. Trademarks. Brand names, logos and trademarks belong to their owners. Their use here is for identification only and does not imply any affiliation with or endorsement by WCRC.
  8. Use of the badge. Ranked brands may use the WCRC badge only as provided, linked to their page, and unaltered. Any other use of the WCRC name, badge or data needs WCRC's written permission.
  9. Rights and AI. © 2026 WCRC. All rights reserved. The WCRC D2C Trust Score and its methodology are proprietary. Copying, text and data mining, and use of this content to train artificial intelligence models are not permitted without written permission; WCRC expressly reserves these rights, including under Article 4 of EU Directive 2019/790.
  10. Corrections. To report an error or ask for a review, write to consulting@wcrcint.com. Corrections are made promptly.