Warby Parker and Lenskart, #1 in America and India, make eyewear and jewellery WCRC's most trusted D2C industry
A WCRC analysis of 10 jewellery and eyewear brands across its India, America and Australia & New Zealand Most Trusted D2C rankings finds the highest average trust of any D2C industry, built on try-at-home, certification and lifetime exchange.

13 November 2026. Warby Parker is the most trusted direct-to-consumer jewellery and eyewear brand across WCRC's three 2026 Most Trusted D2C rankings, with a WCRC D2C Trust Score of 88.11. It ranks #1 in America's Most Trusted D2C Brands 2026.
The analysis, published today by the WCRC Intelligence Unit, brings together 10 jewellery and eyewear brands: four from India's Most Trusted D2C Brands 2026, two from America's Most Trusted D2C Brands 2026 and four from Australia & New Zealand's Most Trusted D2C Brands 2026.
Two eyewear brands lead two national rankings. Warby Parker is #1 in America, and Lenskart (85.84) is #1 in India's Most Trusted D2C Brands 2026. CaratLane (84.32, India #3) and Brilliant Earth (79.94, US #19) follow, with Lovisa (79.70, ANZ #32) the most trusted brand from Australia and New Zealand.
The group averages a score of 79.39, the highest of the 12 D2C industries. The four Indian brands average 81.91.
Trust is built on risk-free buying. Warby Parker offers free home try-on, Lenskart free home eye tests and a 14-day return promise, and CaratLane and BlueStone offer certified stones and lifetime exchange.
“Glasses and jewellery are things people wear every day and keep for years, and buying them online once felt like a gamble. The brands in this table removed the gamble with home try-on, certified stones and lifetime exchange. That is why this small group has the highest trust of any D2C industry.”
WCRC Intelligence Unit
The leaders in each ranking
- India Most Trusted D2CLenskart #1 · 85.84
- US Most Trusted D2CWarby Parker #1 · 88.11
- ANZ Most Trusted D2CLovisa #32 · 79.70
Read the full report: all 10 brands
Notes to editors
- The analysis covers India's Most Trusted D2C Brands 2026 (4 brands); America's Most Trusted D2C Brands 2026 (2 brands); Australia & New Zealand's Most Trusted D2C Brands 2026 (4 brands).
- Revenue figures are as per company filings for the latest available financial year.
- Only brands whose owners publish financial results were considered for these rankings.
- Ranked brands may licence their WCRC badge for marketing use. Contact consulting@wcrcint.com.
About WCRC. WCRC (World Centre for Research and Consulting) is an independent research and consulting organisation. It publishes brand rankings including the World's Most Powerful 100 Brands, regional and national Most Powerful 100 Brands rankings, and national Most Trusted D2C Brands rankings, through its sites wcrcint.com, wcrcleaders.com and mostvaluablebrands.com. The WCRC Intelligence Unit publishes research briefings and industry analysis.
Media contact. WCRC Intelligence Unit, consulting@wcrcint.com
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