#36 of 100 – Jewellery & Eyewear

Michael Hill

Jeweller founded in Whangarei, New Zealand, that sells through 281 of its own stores in Australia, New Zealand and Canada under the Michael Hill and Bevilles names.

By Abhimanyu Ghosh, Chairman, WCRC, with the WCRC Business Intelligence Unit · November 2026

Consumer Trust 80/100
Michael Hill ranked #36 in Australia & New Zealand's Most Trusted D2C Brands 2026 by WCRC
Trust Score78.50out of 100
ANZ D2C rank#36 of 100
HeadquartersBrisbane, QLD, Australia
Founded1979
Latest revenueA$655.7M group revenue (FY2026, 52 weeks ended 28 Jun 2026)
Trust pillar80/100

The Michael Hill story

Michael Hill was founded in New Zealand in 1979 by Michael Hill and Christine Hill and is owned today by Public (ASX: MHJ, NZX: MHJ), Michael Hill International Ltd. It is one of 4 Jewellery & Eyewear brands in this year's ranking, where it places #2.

Why people trust Michael Hill

A founder-named jeweller that has traded since 1979 and grew sales in each of Australia, New Zealand and Canada in local currency in FY2026.

The watch-out

Revenue rose only 1.9% in FY2026, it closed its Medley and TenSevenSeven brands with A$6.1M of write-offs, and its last United States stores were shut in 2018.

Why Michael Hill ranks #36

Strongest of the four trust-led pillars

Brand Recall, scored 86 out of 100.

Room to grow

Brand Love, scored 74 out of 100.

The WCRC D2C Trust Score gives 80% of the weight to Consumer Trust, Brand Recall, Positioning and Brand Love. Michael Hill scores 78.50 overall.

Pillar profile

Consumer Trust & Sentiment (32%)
80
Brand Recall (18%)
86
Brand Positioning (15%)
76
Brand Love (15%)
74
Product, Innovation & Delivery (10%)
78
Digital & Financial Soundness (6%)
68
Governance & ESG (4%)
76

Versus its nearest rivals

Questions people ask

What rank is Michael Hill in WCRC's Australia & New Zealand's Most Trusted D2C Brands 2026?

Michael Hill ranks #36 of 100 in WCRC's Australia & New Zealand's Most Trusted D2C Brands 2026, with a WCRC D2C Trust Score of 78.50 out of 100.

Why is Michael Hill trusted?

A founder-named jeweller that has traded since 1979 and grew sales in each of Australia, New Zealand and Canada in local currency in FY2026.

What is Michael Hill's revenue?

A$655.7M group revenue (FY2026, 52 weeks ended 28 Jun 2026), as per company filings.

Who owns Michael Hill?

Michael Hill is owned by Public (ASX: MHJ, NZX: MHJ), Michael Hill International Ltd. It was founded in 1979 in New Zealand and is based in Brisbane, QLD, Australia.

What is Michael Hill's biggest challenge?

Revenue rose only 1.9% in FY2026, it closed its Medley and TenSevenSeven brands with A$6.1M of write-offs, and its last United States stores were shut in 2018.

Key facts

BrandMichael Hill
Company / ownerPublic (ASX: MHJ, NZX: MHJ), Michael Hill International Ltd
HeadquartersBrisbane, QLD, Australia
Founded1979
Founder(s)Michael Hill and Christine Hill
Latest revenueA$655.7M group revenue (FY2026, 52 weeks ended 28 Jun 2026), as per company filings
SectorJewellery & Eyewear
Country of originNew Zealand

Sources

  • Annual report and results announcements lodged with the ASX
  • Company website, official announcements and press releases
  • Published interviews and statements by the founders and leadership
  • WCRC Business Intelligence Unit research: consumer ratings and reviews, complaint records, search demand and social data
Want the full picture? For the detailed methodology, a brand's full assessment report, or the other factors behind a score, contact the WCRC Business Intelligence Unit at consulting@wcrcint.com.
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Disclaimer
  1. Who was considered. Only brands whose owners publish financial results, or that have publicly stated their own revenue, were considered. Brands that do not publish revenue have not been assessed or ranked. Not being on this list says nothing about a brand's quality.
  2. Eligibility. Ranked brands were founded in Australia or New Zealand, are controlled there today, and sell mainly direct to consumers: online, by app, by phone or mail order, or through their own stores under their own label. The rules are applied as of November 2026.
  3. Independent opinion. This ranking is WCRC's independent research and opinion, based on publicly available information as of November 2026. It is not an endorsement of any brand.
  4. Not advice. Nothing on this site is investment, financial, insurance, medical, legal or purchasing advice. Do not rely on it to make decisions of that kind.
  5. Scores. WCRC D2C Trust Scores are provisional assessments by the WCRC Business Intelligence Unit at the time of research. They are opinions, not measurements, and may be revised.
  6. Revenue and facts. Revenue is shown as lodged with the ASX or NZX, with ASIC or the New Zealand Companies Office, or published in company results, or, where marked, as stated by the company itself. Figures are in Australian or New Zealand dollars unless noted, and are not converted. Some figures are for a parent company segment, as noted. WCRC has not audited any figure. Facts are checked twice against public sources, but errors are possible.
  7. Trademarks. Brand names, logos and trademarks belong to their owners. Their use here is for identification only and does not imply any affiliation with or endorsement by WCRC.
  8. Use of the badge. Ranked brands may use the WCRC badge only as provided, linked to their page, and unaltered. Any other use of the WCRC name, badge or data needs WCRC's written permission.
  9. Rights and AI. © 2026 WCRC. All rights reserved. The WCRC D2C Trust Score and its methodology are proprietary. Copying, text and data mining, and use of this content to train artificial intelligence models are not permitted without written permission; WCRC expressly reserves these rights, including under Article 4 of EU Directive 2019/790.
  10. Corrections. To report an error or ask for a review, write to consulting@wcrcint.com. Corrections are made promptly.