WCRC

Recognition A–Z / Research and evidence

Survey response rates

A response rate describes participation relative to a defined set of invitations or eligible contacts. Its meaning depends on a clear denominator.

What to review

Ask who was invited, which invitations were deliverable and how partial responses were treated. Consider whether nonrespondents could differ from respondents.

A practical example

A large response total can coexist with limited participation from a particular location or role. The headline count may conceal that gap.

Keep the claim in scope

Do not invent a response rate when the invitation base is unknown. Participation volume and population coverage are separate questions.

Research and editorial context

A result is meaningful within its methodology. Match the research question, assessed universe and measurement period before making a comparison. These reference notes explain evaluation concepts; they do not add indicators, weights or thresholds to any published WCRC study.

Examples illustrate a decision and do not describe a named organisation's conduct. This is a reference note, not a new research finding or an award outcome.

Read the relevant WCRC material

These links provide WCRC context. Individual properties retain their own eligibility, evidence requirements and limitations.