Choose the one skill that matters most for the next phase of the business and book a short, fixed daily slot to practise it, starting tomorrow.
Days 0–30Phase 1 · Diagnose and commit
Choose the skill that matters and see what learning actually happens today.
- Audit current learning: which programmes exist, who attends them by grade, and which end only in a certificate.
- With each business head, choose the one skill that matters most for the team's next phase.
- Write a skills rubric and rate a sample of real work outputs against it, as the baseline for skill shown in work.
- Record the internal fill rate for roles that needed new skills over the past year.
Deliverable: A practice charter: one priority skill per team, the rubric, and the proposed time for the daily slot.
Gate: Baseline recorded for all four KPIs, and every business head has agreed the rubric for their team's skill.
Days 31–90Phase 2 · Pilot and prove
Prove that a short daily slot, held inside the working day, builds skill that shows in work.
- Start a fixed short daily practice in one team, attached to its first meeting of the day so it is integrated with work.
- Open the slot to everyone in the team, support staff included, so the practice is open to all.
- Judge progress by observed work and short trials, not attendance or certificates, to keep experience over theory.
- Remove one existing meeting or report to make room, so the slot adds no hours.
Deliverable: A pilot log of practice consistency and a second round of work samples rated against the rubric.
Gate: Practice consistency is logged for the whole pilot, the slot sits inside working hours, work samples have been re-rated, and the team chooses to keep the slot.
Days 91–180Phase 3 · Embed and scale
Build the practice into every team's routine and open core programmes to every grade.
- Each team agrees its own slot within existing routines, and removes something to make room.
- Train managers to coach practice on real work, giving one piece of specific feedback each week.
- Open core capability programmes to every grade and close the high-potential-only lists.
- Cut learning that ends at a certificate and is not checked against work.
Deliverable: Practice slots written into team calendars, a revised learning catalogue and a trained manager group.
Gate: Access breadth shows enrolment at every grade, and every team's slot is inside working hours.
Month 7 onwardsPhase 4 · Sustain and renew
Keep going through slow quarters while checking the practice is building the right skill.
- Review learning on a multi-year horizon and do not cancel a practice because one quarter shows no gain.
- Check once a year for tokenism: is the slot still stretching people, or only being logged?
- Refresh each team's priority skill when strategy moves, and retire practices that no longer serve it.
- Track internal fill rate and report it next to external hiring costs.
Deliverable: An annual compounding review showing skill shown in work across successive quarters and the internal fill rate.
Gate: Work samples show improvement across successive quarters, and the internal fill rate is tracked against the baseline.
Governance
sponsor: The CEO, who keeps a visible daily slot of their own so the practice is seen at the top.
lead: The CHRO or head of learning, who owns the rubrics, the practice logs and access across grades.
forum: The quarterly people review in the leadership meeting, and the board's people committee once a year.
decision_rights: The lead can set rubrics, approve team slots and open programmes to any grade; changing a team's priority skill or cancelling a practice goes to the sponsor.
Cadence
Daily: The short fixed practice slot, attached to an existing routine such as the first meeting of the day.
Weekly: Each manager reviews the practice log and gives one piece of coaching on real work.
Quarterly: A sample of real work outputs is rated against the rubric and compared with earlier quarters.
Annually: The compounding review: skill choice refreshed, tokenism checked and internal fill rate reported.
startup
The founder picks one skill for the whole company and holds a short practice with everyone at the start of the day. Progress is judged by looking at the work together, not by courses taken.
scaleup
Each team chooses its own priority skill and slot, the CHRO writes rubrics, and managers coach on real work weekly. Core programmes are opened to every grade.
enterprise
Practice slots are built into team routines across functions and countries, with quarterly work-sample ratings reported by business. The board's people committee reviews internal fill rate and access breadth each year.