On Monday, write one paragraph on what the company will feel like to a customer in five years, before anyone makes a slide.
Days 0–30Phase 1 · Diagnose and commit
Write the inner vision and find out how the current story lands.
- The CEO writes one paragraph on what the company will feel like to a customer in five years, before any slide is made (Inner vision).
- Test strategy recall in people's own words across levels.
- Count the human scenes against abstract statements in recent leadership talks to set the human-scene ratio.
- Collect true customer and employee scenes from the company's own work and check each with the people in it (Lila).
Deliverable: The inner-vision paragraph and a verified bank of human scenes.
Gate: Baseline recorded for every KPI, every scene in the bank verified with the people in it, and one business head agreed to pilot retelling.
Days 31–90Phase 2 · Pilot and prove
Prove that a story told with emotional truth and retold by team leaders is remembered and understood.
- The CEO's strategy talk opens with a human scene and names one thing that went wrong and what it taught (Bhava).
- Team leaders in the pilot unit retell the strategy story to their teams in their own words (Repetition in many voices).
- Collect the retellings and compare them with the inner vision for meaning.
- Confirm that every scene used is true and that the people in it have agreed to its use.
Deliverable: A collected set of retellings compared against the inner vision.
Gate: Recall in own words has improved in the pilot unit, retellings differ in wording but keep the meaning, and no scene used has been found untrue.
Days 91–180Phase 3 · Embed and scale
Build the story into company rituals and train managers to retell it.
- Open results talks, onboarding and town halls with the story and a fresh human scene.
- Train managers to retell the story and add true scenes from their own teams.
- Collect retellings from every team each quarter.
- Work with the marketing head so the external story matches the internal one.
Deliverable: A storytelling calendar across company rituals and a retelling library.
Gate: Every team leader has retold the story with their version collected, and the human-scene ratio in leadership talks has risen against baseline.
Month 7 onwardsPhase 4 · Sustain and renew
Keep the longing alive without slogans or exhaustion.
- Each quarter the CEO restates what has not yet been achieved and why it is still worth reaching (Viraha).
- Retire phrases that people now recite without meaning.
- Refresh the scene bank with new true scenes from every region.
- Mark what has been achieved alongside what remains, so longing draws people forward.
Deliverable: A quarterly restatement of the unfinished goal and a refreshed scene bank.
Gate: Purpose and clarity scores hold or rise, and retellings still show people's own words, not copied slogans.
Governance
sponsor: The CEO, because the inner vision has to be the leader's own before anyone else can retell it.
lead: The head of internal communications, with the marketing head for the external story.
forum: Quarterly in the leadership meeting to review retellings; annually at the board for purpose and clarity.
decision_rights: The lead can choose scenes and formats and pull any scene that cannot be verified; changes to the inner vision itself go to the CEO.
Cadence
Weekly: Team leaders open one team meeting with a true customer or colleague scene from that week.
Monthly: Internal communications gathers new scenes and checks each with the people involved.
Quarterly: The CEO restates the unfinished goal, and retellings are collected and compared.
Annually: A purpose and clarity survey, and the CEO rewrites or reaffirms the inner-vision paragraph.
startup
The founder writes the inner vision and tells it with real customer scenes at every pitch and all-hands. Early employees retell it to each new hire, and the founder listens for whether it keeps its meaning.
scaleup
Internal communications runs the scene bank and collects retellings from team leaders each quarter. The story is built into onboarding and town halls as the founding team becomes a minority.
enterprise
The inner vision is retold in many languages and regions with local scenes, and marketing keeps the external story in line with it. The board checks purpose and clarity scores and asks whether major decisions match the story told to staff and investors.