Netflix ranks eighth in WCRC’s 2026 global edition at 81.83. Disney ranks 13th at 80.54. Both score 67.6 on Sustainability, Governance & ESG. Disney scores 83.7 on Product, Innovation & Delivery, just ahead of Netflix at 83.6. Consumer Trust & Sentiment has a wider spread. Netflix scores 81.4 and Disney scores 76.2. Netflix scorecard · Disney scorecard
The global Power Score gives trust a 26% weight. On the rounded pillar scores, Netflix’s 5.2-point trust advantage adds about 1.35 points to its relative score. That is slightly larger than the final 1.29-point overall gap. Disney’s lead on positioning and recall offsets part of the trust difference, while Netflix’s stronger digital and financial score adds to it. The tie on the combined ESG pillar contributes zero to the gap. It leaves open whether the underlying ESG measures differ. Global ranking · WCRC Power Score methodology
A subscriber comparing Netflix with Disney+ faces a narrower choice than the ranking describes. The Disney scorecard covers a brand with experiences outside the app, including parks and franchises. A streaming team interested in the trust gap would need to isolate households that use both services and ask the same questions about billing, catalogue expectations and cancellation. Comparing those answers with the broader scorecard could reveal where the subscription experience and the parent brand are sending different signals.

