Sonata Software’s AI orders now face the delivery test

    Sonata Software says AI-led work accounts for 25% of its reported OB measure. WCRC examines what buyers should ask about delivery, acceptance and repeat work.

    By WCRC Editorial · Published

    An engineer checks a part on a precision assembly line

    Sonata Software’s 5 November results gave buyers a number to ask about. Chief executive Rajsekhar Datta Roy said AI-led work accounted for 25% of what the company called its total OB. In the same September quarter, international IT services revenue rose 2.7% from the June quarter in rupee terms and 1.2% in constant currency. The release did not say what share of that revenue came from AI work. Sonata Software results

    An order can cover a trial, a wider rollout or several years of work. Buyers evaluating a supplier need to know which of those it has delivered before. A model that works on clean test data may require additional work when it meets a customer’s live records. Even after deployment, the buyer may need to review how staff handle exceptions and whether the supplier can make changes safely.

    The Innovation & Future-Proofing parameter in WCRC’s Leadership Equity framework gives management a way to examine that handover. Start with the date a customer accepts the system for production. Then look at how much work the system handles without intervention and how often staff must correct it. A renewal after a customer has used the system in live operations tells a different part of the story from an order signed at the start. WCRC Leadership Equity · WCRC on Acuver’s AI execution

    The most useful addition to Sonata’s next update would be a bridge from its reported order measure to paid work in production. That would help readers judge the pace of delivery and give buyers a basis for asking what the company has learned from its earliest projects.

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