The buyer hiring someone for a task and the buyer ordering a printed product face different problems if something goes wrong. One may dispute whether work was completed as agreed. The other may need to return a physical item. Both need to know where to start.
In WCRC’s Australia & New Zealand Trusted D2C Brands 2026 edition, Airtasker ranked #53 with a D2C Trust Score of 76.20/100 and Redbubble ranked #58 with a D2C Trust Score of 75.16/100.
Through Consumer Trust & Sentiment and Product, Innovation & Delivery, WCRC would trace what each customer is told before paying. The platform can make clear who supplies the service or item, where payment goes and what happens when buyer and seller disagree. A dispute process that is easy to find after purchase is even more useful if the buyer can read it before committing.
The two overall scores are close. A credible comparison of dispute handling would need equivalent cases and records of resolution time and outcomes. The ranking by itself cannot supply that evidence.
Airtasker scorecard · Redbubble scorecard · 2026 edition · WCRC D2C Trust Score methodology